Terms of Service (GutSpy IBS)

1) Who we are

The App is operated by 404X Labs (“GutSpy”, “we”, “us”, “our”).

Contact: info@gutspy.com

Address: Rua Antonio Enes n3 - Portugal

2) What the App does

GutSpy is an IBS-focused journaling and tracking tool that helps you record bowel movements, symptoms, and optional meal notes, and view patterns and summaries over time. Some features require a paid subscription.

3) Medical disclaimer

GutSpy is not a medical device and does not provide medical advice, diagnosis, or treatment.

• The App may display general informational content, summaries, and pattern indicators based on your inputs.
• You should always seek the advice of a qualified healthcare professional with any questions regarding a medical condition.
• If you think you may have a medical emergency, call your local emergency number immediately.

4) Eligibility

You must be legally allowed to use the App in your jurisdiction. If you are using the App on behalf of someone else, you represent that you have authority to do so.

5) Accounts and anonymous use

The App can be used without creating an email/password account. We may use anonymous identifiers (for example, a device or platform identifier and an anonymous authentication ID) to provide core functionality.

Important: If you use the App anonymously, your data may be tied to your device. If you delete the App, reset your device, or switch devices, you may lose access to logs stored under an anonymous identifier unless you enabled a backup option (if offered).

6) Subscriptions, billing, and cancellations

Some features are available only with IBS Plus (“Subscription”).

• Subscription pricing and billing frequency are shown in the App at the time of purchase.
• Payment is charged to your Apple ID (or Google Play account) at confirmation of purchase.
• Your subscription renews automatically unless you cancel at least 24 hours before the end of the current period.
• You can manage or cancel your subscription in your device's subscription settings (App Store or Google Play).
• Refunds are handled by the platform store according to their policies.

We may change subscription offerings and prices in the future, subject to store rules and your consent where required.

7) Premium features and feature changes

We may add, remove, or modify features at any time. We will try to keep premium features available as described, but we do not guarantee that any specific feature will remain unchanged or available indefinitely.

8) Your content and your data

You may input information such as bowel movement logs, symptom logs, meal notes, and attachments (“User Content”).

• You own your User Content.
• You grant us a limited, worldwide, non-exclusive license to host, store, process, and display your User Content solely to operate, improve, and provide the App (including generating summaries, patterns, reports, and exports you request).
• You are responsible for the accuracy of your User Content.

9) AI-assisted features

Some features may use automated systems to generate explanations, summaries, or suggestions. Outputs may be inaccurate or incomplete and are provided for informational purposes only. They are not medical advice.

10) Exports and sharing

The App may allow you to export reports (for example, PDF or CSV) and share them using your device's sharing features. You are responsible for who you share exported files with and how you store them.

11) Acceptable use

You agree not to:

• Use the App for unlawful activities
• Reverse engineer, decompile, or attempt to extract source code except where permitted by law
• Interfere with or disrupt the App or our systems
• Attempt to access other users' data
• Upload malware or harmful content

We may suspend or terminate access if we believe you violate these Terms.

12) Privacy

Our handling of personal data is described in our Privacy Policy.

By using the App, you acknowledge that you have read the Privacy Policy.

13) Intellectual property

The App, including its software, design, branding, and content (excluding your User Content), is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.

14) Disclaimers

The App is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement.

We do not guarantee that:

• the App will always be available or error-free
• any insights or patterns will be accurate
• use of the App will lead to any health outcome

15) Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages.
• Our total liability for any claim related to the App will not exceed the amount you paid to us in the 12 months before the event giving rise to the claim (or, if you paid nothing, €50).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16) Indemnity

You agree to indemnify and hold us harmless from claims arising out of your misuse of the App, your violation of these Terms, or your violation of any law or third-party rights.

17) Termination

You can stop using the App at any time. We may suspend or terminate your access if necessary to protect the App, users, or if you violate these Terms. If you have an active subscription, you must cancel it through the App Store or Google Play.

18) Changes to these Terms

We may update these Terms from time to time. If changes are material, we will provide notice in the App or by other reasonable means. Continued use of the App after the effective date of updated Terms means you accept the changes.

19) Governing law and disputes

These Terms are governed by the laws of Portugal, without regard to conflict of law principles. Any disputes will be resolved in the courts of Portugal, unless consumer protection laws in your country require otherwise.

20) Contact

Questions about these Terms: info@gutspy.com